What happens if I forget my Password or Trading PIN?
A new Password/PIN can be assigned to you. To retrieve the new
Password/PIN :
Click on "Forgot Password"/"Change PIN" button under My Profile menu.
Key in User ID and answer all hint questions correctly.
The system will automatically generate a new Password/PIN, which will
be sent to you via Email.
You will be prompted to change Password/PIN once you have successfully login.
What happens if I fail to log in after several attempts?
As part of our security features, after several unsuccessful logon
attempts, your User ID and Password will be blocked and access to the
restricted pages will be suspended. For immediate release of your ID and
Password, please contact our helpdesk at telephone number
603-2031 0102.
To avoid all the hassle, please ensure the User ID and Password you use to
logon to AmeSecurities are correct.
How do I change my Password and PIN?
Click on "My Profile" to change your Password or PIN. You are advised to
change your Password and PIN regularly for security reason.
Why does my eTrading session gets logoff automatically?
As an added security measure, our system will log you off if your
eTrading session has been left unattended or idle for more than 30 minutes.
